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FAQ

  • Q Are you a factory or trading company?

    A
    We are a manufacturer, owning the professional design group, skill-full staffs and quality inspection team, located in Beijing, China.
  • Q We would like to have our own brand, is that ok?

    A
    Yes, we can accept OEM/ODM with your brand or your design. But we will require a MOQ for different models.
  • Q Besides the English language, do your printers support other languages? And what operation system they backup?

    A
    Yes, our printer not only supports English language, but also Russian, Spanish, Portuguese etc 48 different languages available, and it backups IOS, Android, Windows, Linux, Oppos operation systems.
  • Q How can I get a sample?

    A It is our honor to supply sample for your evaluation. Please contact the salesperson by informing the model# and your requirements, then we will send the sample by such DHL, Fedex, after your sample order get confirmed.
  • Q What sale after service do you offer?

    A Each printer will have 12 months warranty. Free components will be offered for repair in warranty period, if the issue caused by non-artificial damages.
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 Telephone: +86-156-1315-4080
 Phone: +86-10-5166-1178-888
 WhatsApp: +8615613154080
 Email: export14@sprinter.com.cn
 Address: No.26 Ave.4, Chuangye Middle Road, Shangdi Information Industry Park, Beijing 100085 China
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